terms and conditions

Terms and Conditions

First order and contract

Connect by clicking the " Buy " at the end of the ordering process a binding order for all goods contained in the shopping cart. We will confirm receipt of your order within 48 hours electronically.

2 The statutory right of withdrawal Return policy

You can place your order revoked within one month after receipt of the goods , if the goods is not excluded under the law of the revocation (eg custom-made , § 312 para 4BGB ) . The revocation must be in writing (eg letter , email ) or by returning the goods. In case of an effective revocation the mutually received benefits are to be returned and any benefits (eg usage advantages) . In case of deterioration of the goods, compensation can be claimed. You can report the compensation obligation by not using the goods as an owner in use and omitting everything , which impairs their value . We point out that such parcels will not be accepted. Please send return postage in any case back free.

The return must be sent to :

Manja Willing, Ostpreußenstraße 26, 49525 Lengerich

3 Prices and shipping costs

The prices quoted are retail prices including VAT. We try to keep as low as possible in your interest to shipping.
The costs depend on the products ordered . The shipping of the items is generally as registered- ( insured) by DHL . Another shipping option must be discussed with us in advance .

4 Payment

The purchase price is due prior to delivery of the goods. It is possible the total amount by bank transfer or cash to be paid upon pick up. The bank account to be used is indicated on your order via mail or on the invoice. Payments on invoices are only possible for regular customers or retailers. The invoices are payable 10 days after receipt .

5 Delivery and Transfer of Risk

The estimated delivery time is about 5 business days after payment. Once you confirm receipt of the goods without reservation in respect of the transport company , the risk is transferred to you .

6 warranty

Your statutory warranty period is under proper treatment two years and begins with the receipt of the goods . The warranty is subject to the statutory provisions. You may return the product for a refund of the purchase price . 


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